The CEntral Bean & Bakery

Frequently Asked Questions:

  • What is your cafe doing in response to COVID-19?

Due to COVID 19, we have temporarily closed the inside of our cafe to guests and are operating solely through online ordering & contactless pickup.  To order, click this link, and we'll have your order waiting for you upon arrival.  You can also download the Toast Takeout App on your smartphone or tablet.  We have also setup a menu board in the window with our free WIFI information so you can place an order on the spot.  We are always here to help so if you are having issues or have any questions, feel free to give us a call at 207.606.0744.  Most issues can be solved by refreshing your page or simply double checking to make sure you've entered all the required information.

Staff is required to wear masks and have completed a COVID-19 Readiness Course provided by Hospitality Maine prior to our reopening. Our previous high cleanliness and sanitation standards have set up us with a great basis for operation and we've added sanitation stations and hand washing reminders throughout the cafe.  

  •  Is your bakery nut free?

No, we are NOT a nut free facility.  We do have items that contain nuts, which are listed.  We take allergies very seriously and very careful to keep all pastry with nuts separate.  

  •  Do you have any vegan or gluten free options?

We do have items a few specific items that are vegan (Molasses Cookie) and gluten free (Gluten Free Breakfast Cookie & Chocolate Fudge Brownie) but we are not a specialty Vegan or GF bakery.  We do run specials from time to time and are happy to make certain modifications to breakfast & lunch items to accommodate allergies or dietary needs.  All of these are available with our online ordering system.

  • Can I use a gift card online?

Yes, gift cards can be used for payment on the Toast Takeout App and the Toast Ordering Website.  Please Click Here for Further Instructions.

  • Can I buy a gift card online?

Yes, click this link to purchase a gift card.  You can send it directly to someone via text or email or to yourself.  Our gift cards don't expire and are good at both The Central Bean & Bakery and our sister restaurant, The Central Restaurant & Bar. 

​Online Ordering Troubleshooting

  • ​How do I know if my order went through?
    • The final step with placing an order is hitting the "submit" button. 
      •  If the button is blue, all the correct information is entered.  Hit the submit button and you should see a "order sent" message on the screen confirming pickup time, instructions, etc.  
      • If the button is gray, you are missing required information.  Scroll back up to the top of the screen and make sure you've entered everything correctly.  (If you don't have an account, you may need to select or unselect the box prompting you to save your info and create and account.  We do recommend creating an account and saving your information for ease of ordering in the future.)
      • ​​​Once submit is hit, in addition to the "order sent" message, you will also received a confirmation email.  If you are still unsure about your order, check your email.  If you don't have a confirmation email and didn't get an "order sent" message on your screen, we did not receive your order.

  • Can I place my order in advance? 

No, we are only taking ASAP orders, which means they are fulfilled as soon as possible.  

  • How do I know when my order will be ready?

The estimated time is on display at the top of the menu page.  Once you get to the checkout page it will update and still be visible on the top of the screen.  If there was any change in time you will see this update here.  If you have your browser open for a long period of time, be sure to refresh the page for the most updated times. 

  • Can I modify menu items?

All available modifications are available online.  If you have severe allergies and there is no allergy alert option or the item description doesn't include enough information feel free to call us.